Nov 07 2013

Have you signed up for ePetHealth yet?

Welcome to ePetHealth. Revolutionizing Client Communication. 

In keeping with our commitment to provide excellent patient care, we are excited to introduce a New and User Friendly online service, ePetHealth. This technology offers you 24/7 online access to your pet’s medical information. This service allows you to view or print the necessary information needed in an emergency, when traveling, boarding or taking classes.Here are a few additional benefits.

  • My Clinic – Contact the clinic via ePetHealth, even after hours, for appointment request, medication refill request, or to ask a general question. We will be notified immediately of your request. Imagine how much time this can save you!
  • Alerts – Allows you to better manage your pet’s important medication doses by setting up email alerts. These alerts will signal it is time for your pet’s next dose and how many are remaining.
  • Reminders – An email reminder will be sent to you 30 days prior to any upcoming vaccines and/or examinations due dates. Your pet’s health and care is important to us, which is why we want your pet to stay current with examinations and preventative care. This service also sends you reminders when you have an appointment scheduled with our practice.
  • Educational Materials – Your ePetHealth portal provides you with a library of educational materials including pet health videos, articles, breed information and interactive features.

Also now available – Home Delivery!

We are very happy to announce that we are also offering home delivery to make it easier for you to properly give the medications and preventatives that your pets need.  The same quality medications and nutritional products that we offer in our hospital are now available for delivery directly to your home from our Vet-VIPPS certified pharmacy.  All of the products are sourced directly from the manufacturer, so that everything is guaranteed to be authentic and all manufacturer guarantees are in place.

Our Home Delivery Program Includes;

  • Online Store- accessed through your pet portal and available 24/7 so you can shop from home at your convenience.
  • Remind MeTM Program – single doses of flea tick and heartworm preventatives delivery monthly, on the day that they are to be administered.  Program is pay-as-you-go, and includes FREE shipping!
  • Auto-Refills- any item from our store can be set up for automatic shipments at regular intervals so your pet’s medication is at your home when you need it.
  • Free Shipping – any orders $49 and over qualify for free shipping (excluding diets, heavy items, and insulin)

How Do I Get Started?

To begin using the service simply click “My Pet’s Medical Records” under the “My Pet” tab on our website.  Enter the Email address we have on file at the clinic, and click the ‘first-time login?’ link located under the email address box.  As long as the email address you enter here matches the one on file at the clinic, you should be able to select your pet and begin accessing your pet’s medical records immediately.  If there is a discrepancy between your current entry and the email address on file at the clinic, an e-mail will be sent to the clinic to assist you in setting up your account.

As always we are here to help in any way we can and welcome you to call with questions or concerns, or if you need asssistance in accessing this new tool.


Jo Fleming RVT, CVPM | Uncategorized

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Location Hours
Monday9:00am – 6:00pm
Tuesday9:00am – 7:00pm
Wednesday9:00am – 5:00pm
Thursday9:00am – 5:00pm
Friday9:00am – 5:00pm
Saturday9:00am – 12:00pm

Patients are typically seen by appointment. Please call 614-851-6660 to reserve an appointment time.